§ ABOUT CHATRANK

We give every CMO
the gift of awareness —
and the tools to act on it.

No founder mythology. No mission statements. Just an honest account of what we built, why we built it, and the methodology behind it.

§ 01 · THE EXECUTIVE REALITY

The market is forming opinions about your brand. You are not in the room.

You are under pressure to prove not just that marketing performs, but that your company is being correctly understood by the market. As buyers increasingly turn to ChatGPT, Claude, Gemini, and other AI systems to research vendors, compare products, and shape purchasing decisions, a new executive reality is emerging: if your company is absent, mischaracterized, or consistently overshadowed by competitors in AI-generated answers, you are losing influence before a prospect ever reaches your website.

You are being asked to lead through AI disruption while simultaneously defending marketing's strategic value inside the organization — often with limited visibility into how these systems actually perceive your brand.

§ 02 · WHY THE CHATRANK SCORE EXISTS

A measurable way to demonstrate leadership in the next layer of market perception.

Managing and improving your ChatRank score gives you something you desperately need right now: a measurable way to demonstrate leadership in the next layer of market perception. It transforms AI from a vague executive concern into a visible competitive advantage you can actively influence and report upward.

More importantly, because this capability becomes part of your strategic operating toolkit, it strengthens your personal value across roles and companies. Just as great CMOs once became known for demand generation, category creation, or brand transformation, the next generation will be recognized for knowing how to shape machine-mediated reputation — ensuring their companies are recommended, trusted, and discoverable in the AI systems increasingly guiding buyer decisions.

WHAT A CHATRANK SCORE MEASURES
Are you present in AI answers?AI Share of Voice
Is your content being cited?Citation Density
Where do you appear in answers?Answer Position
Who is displacing you?Competitive Displacement
Is your position improving?Visibility Velocity
A single composite number your team can track, report upward, and improve systematically.
§ 03 · THE METHODOLOGY

Five signals. Grounded in published science. Not vendor opinion.

Every ChatRank metric is grounded in published frameworks — Google's E-E-A-T guidelines, Anthropic's Constitutional AI standards, and published LLM citation behavior research. The methodology is not proprietary theory. It is verified science applied to your brand's specific competitive position.

01
SIGNAL · 01
AI Share of Voice

The percentage of AI-generated answers in a defined category where a brand is mentioned at least once. Measured across ChatGPT, Perplexity, Google AI Overview, and Claude using a standardized query set. The foundational number in every ChatRank engagement.

Grounded in published LLM citation frequency research
02
SIGNAL · 02
Citation Density

How frequently AI engines reference a brand's own content as a source when generating answers. Distinct from Share of Voice, which measures mention regardless of source. High Citation Density means AI treats your content as authoritative — not just your brand name.

Grounded in Perplexity citation behavior research
03
SIGNAL · 03
Answer Position

The average position at which a brand is first mentioned within AI-generated answers. Position 1–2 carries significantly higher buyer influence than positions 3 and beyond. AI answers are not equal — first mention shapes the shortlist.

Grounded in LLM response structure analysis
04
SIGNAL · 04
Competitive Displacement

A ratio expressing how frequently a direct competitor appears in AI-generated category answers relative to your brand. A displacement score of 9× means the top competitor appears in AI answers nine times more often than you do. This is the urgency metric.

Grounded in category-level competitive query analysis
05
SIGNAL · 05
Visibility Velocity

The month-over-month rate of change in AI Share of Voice. A positive Velocity confirms that AEO interventions are compounding. A negative Velocity is an early warning signal. The leading indicator that determines whether you are gaining or losing ground.

Grounded in longitudinal AI visibility tracking methodology
§ 04 · WHY B2B SAAS SPECIFICALLY

The methodology was built for one buyer. Not adapted for them.

B2B SaaS buyers have the highest-stakes, longest-consideration purchase journeys of any category. When a VP of Engineering asks ChatGPT to compare data pipeline tools, or a CFO asks Perplexity which compliance platforms are HIPAA-certified, the AI answer that comes back shapes a shortlist that may never change.

ChatRank was not built for e-commerce brands, local businesses, or personal brands. It was built for the B2B SaaS CMO navigating a $5M–$150M ARR company through a market where buyers are forming opinions before a sales conversation begins. Every benchmark, every query set, every recommendation reflects that specific reality.

§ 05 · OUR STANDARD

We are our own first client.

ChatRank's own AI visibility score is continuously monitored. Every recommendation we make to clients — FAQ schema, entity optimization, citation-structured content — is applied to chatrank.us first. If a tactic doesn't move our own ChatRank score, we don't recommend it to clients.

This isn't a marketing position. It's an accountability standard. The most honest proof that AEO works is a company whose own AI visibility compounds in public, over time, with documented results anyone can verify.

CHATRANK.US AI VISIBILITY · ACTIVELY MONITORED
§ 06 · ENTITY RECORD
PLATFORM
ChatRank
OPERATED BY
520 Group LLC
CATEGORY
Answer Engine Optimization · AI Visibility Intelligence
DOMAIN
chatrank.us
LOCATION
5900 Balcones Drive, STE 12566 Austin, TX 78731
FOUNDED
2026
CONTACT
hello@chatrank.us
SERVES
B2B SaaS · Series A–C · $5M–$150M ARR

See where your brand stands
in 60 seconds.

The free ChatRank audit scans your brand across ChatGPT, Perplexity, and Claude and delivers your AI Share of Voice, Citation Density, and Competitive Displacement report by email. No account. No sales call unless you ask for one.

FIND YOUR CHATRANK →